One platform fee per contact. Carrier costs passed through at published rates.
SMS, WhatsApp, RCS, voice and agentic AI voice and chat agents on one bill, in USD, EUR or INR. You pay a flat fee for each person you reach in a month, plus usage per channel — no seat licences, no channel bundles, no minimum commit.
Estimate your monthly bill
Pick the channels you use with their monthly volume — or add them all — choose your phone numbers and contact center seats, then set your destination mix.
Uses published pass-through rates. Actual cost can vary by carrier network, template category and failover route. Taxes extra.
Rates by destination
USD, per unit. Last updated October 3, 2026.
| Country | Outbound (MT) / msg | Inbound (MO) / msg | Sender type |
|---|---|---|---|
| India | $0.0021 | $0.0000 | DLT header |
| United States | $0.0083 | $0.0050 | 10DLC / toll-free |
| Canada | $0.0090 | $0.0050 | Long code |
| United Kingdom | $0.0380 | $0.0000 | Alphanumeric |
| United Arab Emirates | $0.0420 | — | Registered sender ID |
| Saudi Arabia | $0.0390 | — | Registered sender ID |
| Kuwait | $0.0460 | — | Registered sender ID |
| Bangladesh | $0.0290 | — | Masking |
| Singapore | $0.0360 | $0.0000 | SGNIC-registered ID |
| Australia | $0.0420 | $0.0000 | Alphanumeric |
SMS rates are per 160-character GSM-7 segment (70 for Unicode). Destination not listed? Request a route — we quote within one business day.
AI voice and chat agents, metered like any other channel
Agents answer, qualify, book and hand off to your team on the same numbers and WhatsApp accounts you already run with us.
Inbound reception and outbound calling. Telephony billed separately at the Voice rate for the destination.
- Speech-to-text, LLM reasoning and text-to-speech included
- English, Hindi and regional languages
- Calendar booking, CRM write-back, live transfer to an agent
- Call recording and transcripts
Web chat, WhatsApp and RCS. A conversation is one user session of up to 24 hours. Channel fees apply where the conversation opens with a template.
- Trained on your documents, FAQs and product catalogue
- Lead qualification and appointment setting
- Human handoff with full conversation context
- Conversation analytics and transcripts
Setup & lease fees
Regulatory registrations and number leases are billed at cost. No platform setup fee.
Need more than pay-as-you-go?
Committed-volume pricing above 1M contacts / month, dedicated routes, custom SLAs, and on-prem or sovereign deployment for BFSI, healthcare and government.
Talk to Sales →Resellers, MVNOs and ISVs run the full CPaaS and AI agent stack under their own brand — billing, tenant management and numbering included. Licence or revenue-share.
Explore white-label →Carrier-to-carrier SMS, voice termination and number inventory. Daily rate decks, fraud and risk monitoring on every route.
Request a rate deck →Pricing questions
What counts as a contact?
A unique phone number or chat user you reach or hear from in a calendar month, across all channels and agents. Message the same person on SMS, WhatsApp and an AI voice call and you pay the platform fee once.
Why are carrier costs separate?
Operators and Meta change their rates through the year. Passing them through at published cost means you see every change, and our margin sits in the platform fee and AI agent usage.
How are AI voice and chat agents billed?
AI voice is billed per connected minute for the agent, plus the Voice rate for the destination. AI chat is billed per conversation — one user session of up to 24 hours, however many messages it takes. Speech, language-model and voice-synthesis costs are included.
How is WhatsApp billed?
Per delivered template message, by Meta's category (marketing, utility, authentication) and the recipient's country. Service replies inside the 24-hour customer-service window are free from Meta.
What happens if a route fails?
Traffic fails over automatically to a secondary carrier. You are billed the rate of the route that delivered, which can differ slightly from the primary rate shown here.
Which currencies do you bill in?
USD, EUR and INR. Choose your billing currency at sign-up; your wallet, rate card and invoices all stay in that currency. EUR and INR prices on this page are converted from USD at an indicative rate for comparison.
Is there a minimum commitment?
No. Pay-as-you-go has no minimum and no contract term. Committed-volume discounts start above 1M contacts a month.
Send your first message today.
Free test credits on sign-up. Live DLT and 10DLC registration support from our compliance desk.