Your business phone system, call center and CRM — in one login.
Give every employee a business number, run inbound and outbound teams from the browser, and see every call, WhatsApp and lead against the customer record. Add AI agents to take the first call.
Cloud Telephony
A business phone system without hardware. Every user gets a number and extension on desktop, mobile and desk phones.
- Local, toll-free and virtual numbers
- Multi-level IVR, business hours and holiday rules
- Call forwarding, ring groups and follow-me
- Softphone apps for Android, iOS and desktop
- Call recording, voicemail to email
- Missed-call numbers and click-to-call widgets
- SIP trunking to your existing PBX
Contact Center
Inbound and outbound teams in the browser, from five agents to five hundred, across voice and messaging.
- Queues with skills-based and sticky-agent routing
- Preview, progressive and predictive dialers
- Omnichannel inbox: voice, WhatsApp, SMS, web chat
- Supervisor listen, whisper and barge
- Live wallboards, SLA and agent reports
- Call scripts, dispositions and callbacks
- DND scrubbing and calling-hour rules for compliance
CRM
Every call, message and deal on one customer timeline — built in, or synced with the CRM you already use.
- Contacts, leads, deals and support tickets
- Screen pop with customer history on every call
- Calls, recordings and WhatsApp logged automatically
- Sales pipelines, follow-up tasks and reminders
- Lead capture from website, ads and missed calls
- Connectors for Salesforce, Zoho, HubSpot and Freshdesk
- Open API and webhooks for your own systems
Let AI take the first call. Your agents take the ones that matter.
AI voice and chat agents answer, qualify and resolve routine requests, then hand over to a live agent with the conversation summary already in the CRM.
Explore AI agents →Simple per-user plans
Billed monthly in USD, EUR or INR. Calls and messages charged at published usage rates. No setup fee.
Over 50 seats, on-premise deployment or a white-label contact center for your own customers? Talk to Sales.
Contact center questions
What is the difference between Cloud Telephony and Contact Center?
Cloud Telephony is a business phone system: numbers, extensions, IVR and apps for every employee. Contact Center adds team tools: queues, routing, dialers, an omnichannel inbox, supervisor controls and reports.
Do I need to buy phones or hardware?
No. Agents work in the browser or on our desktop and mobile apps with a headset. Existing desk phones can be connected if you want to keep them.
Which CRMs does it work with?
It includes a built-in CRM, and connects to Salesforce, Zoho, HubSpot and Freshdesk. An open API and webhooks connect it to your own systems.
Can an AI agent answer calls before my team?
Yes. An AI voice agent can answer first, resolve routine requests and transfer to a live agent with a call summary already in the CRM.
Can I move my existing numbers?
Yes. We port your numbers where the regulator allows, so customers keep calling the numbers they know.
How does it help with calling compliance?
Outbound campaigns support Do Not Disturb (DND) list scrubbing and calling-hour rules, and every call can be recorded and logged for audits.
More answers on the FAQ page.
Move your phone lines and call center to the cloud.
Keep your numbers — we port them for you.