5 reasons Video conferencing in business communication is the need of the hour!
5 reasons Video conferencing in business communication is the need of the hour! Businesses work centric with people. Regulated by people, for people, businesses feel the need for communication every hour of the day. And, sometimes it is only efficient communication that makes even the hardest tasks feasible during working hours. But, Recently, when the […]
Decoding CPaaS: The Next-Gen Business Communications Platform
Decoding CPaaS: The Next-Gen Business Communications Platform Imagine you’re using a mobile banking or e-commerce app and you hit a snag and require technical support. Usually that means exiting the app in order to call or email your bank. Less than ideal, this adds to your frustration and hassle of browsing other channels outside the […]
How Secure is Your Business Communication?
How Secure is Your Business Communication? Ever since cloud-communication has been introduced, communication has revamped for better. It has made communication more robust thereby offering a pool of innovative features and maintains seamless connectivity- all these features with utmost security. With the changing trends, cloud-communication has found a new avatar- and that is Vox Digitals. […]
What is Digitals?
What is Digitals? In this technology-driven world and specifically cloud-based telephony, we encounter many acronyms and each of them entails a vast concept and technology. One of the most promising cloud-communication technology is ‘Digitals’. Now, you must be thinking what is Digitals and is it the right solution for business? Let’s get down to the nitty-gritty of […]
Vox Digtals to Boost Call-Center Productivity
Vox Digitals to Boost Call-Center Productivity A call center is set up with the aim of addressing customers’ concerns without the need of visiting any center or showroom. It is the best alternative to on-premise contact centers. It is beneficial to businesses intending to offer comprehensive support. But, most of the call centers still rely […]
Building Personalized & Contextual Communication with Digitals
Building Personalized & Contextual Communication with Digitals To survive in todays’ competitive world, businesses must compete and make a strong mark and improve customer experience. Although there are innumerable ways, but offering real-time communication capabilities within the application not only simplifies communication but also increases customer satisfaction. As per a survey, 76% of consumers say […]
Enhance Your Customer Communication with Vox Digitals
Enhance Your Customer Communication with Vox Digitals Evolving & growing with the cloud-communication platform! We, at Voxvalley Technologies, have launched an upgraded version of Vox Digtals with new developer portal. From seamless scalability to simplified deployment, Vox Digitals enables developers to program the entire breadth of real-time, cloud-based communications platforms into their applications to give customers the best […]
Digital Transformation: 3 Areas of Focus to Enhance Business
Digital Transformation: 3 Areas of Focus to Enhance Business Digital transformation provides a path for businesses to transform legacy ways of connecting with people to new, digital services that are faster, easier, less expensive and more secure. To compete in an increasingly digital world and improve customer experience, businesses need to have a superior communication […]
4 Ways in Which Vox Digitals will Improve Your Customer Relationship
4 Ways in Which Vox Digitals will Improve Your Customer Relationship Today, customers are in a hurry and always bouncing around on various channels to connect with support staff and generally end up with unsatisfactory results. To win customers over and potentially retain them for good, businesses need to provide seamless communication experience that drives […]
Cloud-Communication Platform: New Success Mantra for Business Growth
Cloud-Communication Platform: New Success Mantra for Business Growth Cloud communication services are becoming an integral part of the digital transformation. Digitals has been quiet fuelling and streamlining communication services for business interaction. This has improved methods and new channels to engage with customers. For business, Digitals is a communication platform that can be easily integrated […]
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