International Toll-Free Numbers and Virtual Numbers (DIDs) and their Uses

International Toll-Free Numbers and Virtual Numbers (DIDs) and their Uses Delivering a great customer experience is the key to success for every business. The most effective to carry out the experience is through communications. …..Despite the rise in online shopping, customers still prefer to talk to an agent over a phone to get their challenge […]

Two-Way SMS Messaging Uses and Benefits

Two-Way SMS Messaging Uses and Benefits Two-way SMS messaging is one of the most popular marketing communication tools used in businesses to send and receive responses from customers. Unlike traditional texting(one-way), two-way messaging uses APIs, shortcodes, long codes, and sender IDs to deliver the SMS. Usually, shortcodes have 5-6 digits (eg: 226-44) and can be […]

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