Interactive Voice Response and Its Benefits Using Text-to-Speech and Speech-to-Text
Interactive Voice Response and Its Benefits Using Text-to-Speech and Speech-to-Text Automated Interactive voice response or IVR phone systems are used by contact care centers for answering inbound calls or outbound calls placed to/by customers by providing a recorded message with options. In IVR, callers give input using the Dialpad on their phones and the system […]
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