Future of eCommerce – Conversational Commerce
Future of eCommerce – Conversational Commerce With the advent of Internet of Things (IoT), the conventional brick-and-mortar stores shifted to e-commerce Websites. This has led to a pervasive displacement from Human-Human Interaction to Human-Digital Interaction. As per statistics, while a whopping 85% of consumer interactions occurred in the brick-and-mortar stores, a mere 15% of transactions […]
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