Cloud Telephony Archives - Voxdigitals https://www.voxdigitals.com/category/cloud-telephony/ Vox Digitals Cloud communication Solutions - Healthcare, Financial Services & Travel & Hospitality Wed, 20 Dec 2023 10:33:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.voxdigitals.com/wp-content/uploads/2023/12/cropped-Vox-Digital-Fevi-Icon-32x32.png Cloud Telephony Archives - Voxdigitals https://www.voxdigitals.com/category/cloud-telephony/ 32 32 How Will You Save Money Through Cloud Communication? https://www.voxdigitals.com/how-will-you-save-money-through-cloud-communication/ https://www.voxdigitals.com/how-will-you-save-money-through-cloud-communication/#respond Fri, 13 Jan 2023 07:20:34 +0000 https://www.voxdigitals.com/?p=1348 How Will You Save Money Through Cloud Communication? In the workplace, good communication is the foundation for the many activities, interactions, procedures, and workflows that occur daily. While it’s true that good communication is vital to the success of any team, the reality is that all teams exist to increase profits.   What this entails is […]

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How Will You Save Money Through Cloud Communication?

In the workplace, good communication is the foundation for the many activities, interactions, procedures, and workflows that occur daily. While it’s true that good communication is vital to the success of any team, the reality is that all teams exist to increase profits.  

What this entails is providing for the organization’s communication requirements while keeping expenditures in check, if not lowering them. 

Here’s a quick summary: 

None of the Necessary Hardware Has to be Installed Locally: On-premises systems, with their own PBX and individual desk phones, may be expensive to set up. In addition, on-premises systems need more physical space, expert IT personnel, and additional ongoing expenditures for repairs and maintenance.

The use of cloud communications has done away with this expenditure. It also allows your IT professionals more time to work on other projects since they won’t need to devote as much time to maintaining the system.

Gains in Efficiency Due to More Productive Workers: When communication methods fall short of expectations, businesses waste one of their most valuable resources: employee time. The proper functioning of workers’ means of communication is crucial to the achievement of organizational goals.

Employees’ ability to get work done outside of the office is hampered when necessary equipment are confined to the office, and when solutions either don’t function or don’t mesh well together, productivity takes a hit.

Reduced Maintenance Times: Having gear on-site means being dependent on it. That’s great while everything’s running well, but it may become pricey when anything like a hardware malfunction or a regional problem like a power outage or bad weather forces you offline.

When this happens, businesses may experience downtime that lasts for many hours or even days while technicians work to fix the issue.

When working in the cloud, however, your supplier is responsible for uptime; nonetheless, using the appropriate solution may assist guarantee that critical resources are always accessible.

Multiple failover mechanisms are used by a reliable cloud communications provider to ensure that their service is always available.

In the event of an outage at one of our facilities, traffic will be immediately redirected to another data center. One of the ways we can guarantee our industry-leading 99.999% SLA uptime is by using this strategy.

The Ability to Keep More Employees: Employee happiness has never been more crucial than it is now, as the rise of remote and hybrid work allows businesses to acquire the finest talent from anywhere and provides talented individuals more options in terms of where they may work.

Employees want meaningful work with supportive supervisors and employers who encourage them to flourish in their roles. This involves providing them with enough resources.

With cloud communications, you may be very mobile. They make it simple to get work done outside of a traditional office setting by doing away with obstacles like juggling several programs and limited access to data and materials.

With cloud communications, it’s easy to work remotely, whether you’re accepting calls at home or joining a video conference from the airport.

Providing hassle-free communication reduces expenses. The turnover rate is reduced when workers are satisfied with their work environment. The subsequent savings on recruiting new talent and retraining existing employees are substantial.

Modular – you pay for just what you use: The cost of on-premises systems might also increase in other ways. Because of this permanent nature of capacity, businesses must plan for their maximum expected user load even if this exceeds their current demands.

You still need to supply (and pay) for all conceivable users, even when they’re not using the system, for example if you have a large number of seasonal employees or a hybrid workforce.

When compared to traditional methods of communication, cloud communications may be easily adapted to meet changing needs. If you don’t know how much capacity you’ll need to start, you may adjust as necessary.

Even better, everything related to provisioning may be handled via a single, self-service admin site.

Conclusion: These are, after all, merely overarching concepts. Depending on the specifics of each company’s operations, cost reduction measures will take on a wide range of forms. Cloud communication services by voxvalley can help you a lot to save money and get the best of the outcomes.

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How Cloud Telephony Breaks Operational Obstacles? https://www.voxdigitals.com/how-cloud-telephony-breaks-operational-obstacles/ https://www.voxdigitals.com/how-cloud-telephony-breaks-operational-obstacles/#respond Mon, 09 Jan 2023 08:23:30 +0000 https://www.voxdigitals.com/?p=1412 How Cloud Telephony Breaks Operational Obstacles? Do you want to save money and get more out of your phone system? You’ve probably heard about cloud telephony and are wondering whether it might be useful for your business.  You’ve come to the correct spot if you’ve been pondering whether or not to replace your current business […]

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How Cloud Telephony Breaks Operational Obstacles?

Do you want to save money and get more out of your phone system? You’ve probably heard about cloud telephony and are wondering whether it might be useful for your business. 

You’ve come to the correct spot if you’ve been pondering whether or not to replace your current business phone service with cloud telephony. We explain the fundamentals of cloud telephony and its functionality in this tutorial. 

We need technology to stay up with the ever-changing nature of our business. The following are some advantages of cloud telephony that you should be aware of if you care about avoiding the loss of clients, workers, or your sanity as a result of a communication breakdown. 

1. First, it can be put into action quickly and with little effort.

There is no need for physical hardware to support cloud telephony. This benefit allows you to start operating in a matter of days, and even a single day. In order to set up your new telephone system, you won’t have to wait around for a technician, have new phone lines installed, or go through the trouble of employing a full-time staff. The cloud telephone service by VoxDigitals  you choose handles everything for you. You may receive virtual phone numbers right away, and you’ll get access to a control panel where you can administer the complete phone system.

2. Reduced monthly phone bill for your company

Financial resources may be conserved in several ways when using cloud telephony services. In comparison to a regular phone service, you may save your monthly expense by as much as 65%. Cloud telephony eliminates the need for costly and time-consuming maintenance contracts, small monthly service fees, local and toll-free phone numbers, and a separate corporate SMS service.

When using cloud telephony, you won’t need to worry about any unforeseen expenses. If you’re just getting started and need to keep costs down as much as possible, you may utilize a softphone software and a headset connected to a laptop instead of investing in expensive VoIP phones.

3. Powerful, reliable calling capabilities

In other words, we’re not simply talking about shiny paper features. Cloud telephony’s sophisticated calling capabilities let you multitask efficiently and prioritize effectively. You may improve teamwork and customer service while decreasing time spent on mundane, manual chores.

4. Your phone system will be adaptable and extensible

With cloud telephony, expansion won’t disrupt operations. In particular, adding new users is as easy as a few clicks using a VoIP service. If you have a standard PBX system and wish to add a new employee to your phone system, it will cost you more money. Wiring their workplace phone might be time consuming. If you choose a phone system that is housed on-site, expansion will always be slower than planned and cost more money.

5. Mobility Improvements

Long-term, businesses are increasingly adopting remote work policies. Fortunately, this problem may be solved by switching to a hosted phone system. If your workers have access to the internet, they may use their personal cell phones or laptops to make and receive business calls via the company’s main office. It’s not limited to only taking calls; they can also check their voicemail and configure or alter their call forwarding preferences from their mobile device.

If you choose a cloud telephony service from a reputable provider like VoxDigitals, you can be certain that your business will continue to function at a 99.999% uptime rate, no matter what. Also, it features built-in redundancy so that even if jitter or anything similar disrupts your conversations, they will still go through and you will always have a backup.

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8 Reasons To Replace Your Outdated Communication With Cloud Telephony https://www.voxdigitals.com/reasons-to-replace-your-outdated-communication-with-cloud-telephony/ https://www.voxdigitals.com/reasons-to-replace-your-outdated-communication-with-cloud-telephony/#respond Tue, 03 Jan 2023 04:23:43 +0000 https://www.voxdigitals.com/?p=1841 8 Reasons To Replace Your Outdated Communication With Cloud Telephony Managing the costs of the telephone network falls on you as the system ages and as older phones become obsolete. The cost of rewiring an office when moving is often too high, and a limited PBX can’t meet the needs of mobile employees.  On the […]

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8 Reasons To Replace Your Outdated Communication With Cloud Telephony

Managing the costs of the telephone network falls on you as the system ages and as older phones become obsolete. The cost of rewiring an office when moving is often too high, and a limited PBX can’t meet the needs of mobile employees. 

On the other hand, a hosted VoIP solution takes use of cloud computing to cut down on expenses and provide you more leeway as your business grows and evolves. Here are eight reasons to switch from a PBX to a cloud telephony service. 

Spend Less on Phone Service: By moving your company’s phone system into the cloud, you can forget about constantly updating, repairing, and replacing hardware like servers and handsets. By switching to a subscription model, you may better plan for and manage your telecom expenses, and scale up or down as required without incurring significant outlays of cash.

Make a Call Using Any Available Electronic Gadget: When your phone service is hosted in the cloud, you may use any device with the right software to make and receive calls. Therefore, you may assist distant workers, maintain contact when out in the field, and participate in a call or meeting from any of your mobile, laptop, desktop, or conventional telephones. Instead of utilising antiquated phone lines, the conversation is carried out over an internet connection.

Take Advantage of All a Full PBX has to Offer: Hosted VoIP is a comprehensive virtual PBX that allows you to set up individual user extensions, direct inward dialling (DID) numbers, and directory-based calling. One may use a virtual receptionist to greet callers, provide menu choices, and route calls, while another can collect messages in a virtual mailbox for later perusal.

Benefit from robust cloud-based calling capabilities: Hold and resume, call waiting, call transfer, call forward, and do not disturb are some of the advanced business calling capabilities that may be used.

Simplify Conference Calling and Phone Calls: The use of VoIP in the workplace promotes efficiency and cooperation. Easily transfer calls across devices, or combine several calls, without missing a beat. For even greater adaptability and convenience, you may instantly transform a one-on-one conversation into a multi-line conference or take a call to the next level by transforming it into an online meeting.

Make Use of Instant Chat and On-demand File Transfer: In addition to voice calls, cloud telephony also enables users to send and receive messages, as well as share and collaborate on files. Team chat rooms facilitate collaborative problem-solving via the use of expressive messaging, rich text, and straightforward file-sharing, whereas direct chat facilitates one-on-one communication. You may either react immediately or save articles of interest for later perusal. All communications and interactions are recorded and archived for further reference.

Grow Your Company At Your Own Speed Without Any Hiccups: Instead of worrying about whether or not to add new physical lines (and, by extension, new staff) to the main office, cloud calling allows you to grow your firm whenever you’re ready. Workers who telecommute or work remotely may have a line added to their account by simply submitting a provisioning request.

Take Advantage of Top-notch Protection: Calls made using cloud telephony are encrypted before transmission and sent through encrypted channels; other measures are also in place to prevent unauthorised access and hacking attempts. When you host your phone system in the cloud, you can be certain that any necessary security upgrades will be implemented immediately.

Conclusion : All the way from the most fundamental “do not disturb” options to advanced settings like call forwarding and single-number reach, you can give your workers a say in how they interact with the company phone system with VoxDigitals cloud telephony. Stop using a PBX and start using cloud-based telephony instead. In addition to accelerating business expansion, it may help you save money, time, and stress.

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