When health crises are happening and epidemics like covid-19 are surging across the world, healthcare providers are facing a problem in welcoming everyone with a cough, cold, and fever especially, amid this flu.  

But, fortunately, we were born in an era where technology could connect each one of us without having any physical presence. Healthcare providers are using this service to the best to serve the needy and provide medical attention or care and help people less affected even during stay-at-home orders. 

And, studies show that phone communication with patients increases customer satisfaction and reduces hassle for doctors in monitoring their patients. 

For example, there are lots of video conferencing apps that emerged in the market with various advanced features with which a doctor can screen the patient from anywhere in the world same as they do in their physical presence. 

Some of these video conferencing apps include advanced features like screen sharing, voice recording, file sharing, and chat support.  

But, with so many options available in the market, you must choose which tool is right for you? 

Voxvalley dialer app, helps healthcare professionals to collaborate more effectively and work more efficiently and help them deliver better health outcomes. 

Multiple benefits, healthcare professionals can use a doctor dialer to provide a better customer experience. 

Screen sharing to share documents and guide patients with necessary information 

With screen sharing, medical professionals can enhance their patient’s understanding by reviewing their medical reports, and X-ray images, explaining health conditions and suggesting preventive measures. 

Call nudges to remind the scheduled appointment 

Sometimes patients or doctors can miss their appointment or forgot to check their scheduled visit sent via text. So, the call nudges allow the doctor to call the patient directly and confirm if the patient is available to take the video consultation.  

As the number displayed on the screen would be the office number, the patient can easily notice that they are receiving a call from the hospital and need to answer. 

Chat support 

With chat support integrated on the website, the patient can seek immediate support while they are poised to get information, make a purchase decision, or take the next action step. 

The live support on the website could be a useful tool to engage online visitors, reduce abandonments (visitors leaving the website without taking any action), and best of all increase conversions from high volume traffic. 

As these features join already a robust feature set, few other features help healthcare professionals enhance their convenience, security, and productivity. These include: 

HIPAA compliant: Patient calls are encrypted and kept private 

One-click video calls No extra downloads or signs up are required for the patients to place a call. Works on all smartphones. 

3rd party video conferencing Seamlessly add a third party to your audio or video calls 

Unlike some of the other telehealth and video conferencing apps, Voxvalley helps you try out new features in the dialer app for a 30-day free trial. Your best bet is to contact our team to find out more.